‘One arm and one leg’: Get insurance to pay for dental surgery like tooth extraction

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Health insurance generally does not cover dental work. But Susan Rice of Atlanta should have been the exception: She was hit by a speeding car, causing extensive damage to her own “oven”. She’s been fighting for insurance for her mouth surgery for 18 months and counting.

The “An Arm and a Leg” podcast connected Rice with University of South Carolina law professor Jacqueline Fox, who while practicing law fought on behalf of patients with insurance companies. Fox said Rice was “getting everything right.” Her insurer’s refusal to pay could be related to a larger issue in the Affordable Care Act market… an issue that has led to a class action lawsuit.

Here is a transcript of this episode.

“An Arm and a Leg” is a co-production of KHN and Public Road Productions.

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KHN (Kaiser Health News) is a national newsroom that produces in-depth journalism on health issues. Along with Policy Analysis and Exploration, KHN is one of the three main activities in Vietnam KFF (Kaiser Family Foundation). KFF is a funded non-profit organization that provides information on health issues to the nation.


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