Google saw a record number of user complaints in July this year in India. The search giant received 37,173 user complaints, an increase of more than 13.6% from June. The company removed 6,89,457 domestic bad-content posts during the same period. Google needs to disclose these in compliance with the new IT Rule, 2021. Under the new IT Rule 2021, major digital and social media platforms – with more than 5 million users – must publish reports monthly compliance. July saw a dramatic increase in both the number of complaints and Google’s removal of content in India. The amount of content removed also increased by 7.6%. The company said that as part of its automated detection process, it removed 551,800 accounts in the country.
What do you complain about the most?
Most of the complaints Google receives from Indian users are related to copyright infringement (35,341), while other categories include trademarks, court orders, objectionable pornography, fraud and other categories.
During the same period, the tech giant received 37,173 complaints from individual users through designated mechanisms in the country, regarding third-party content that allegedly violated the law. local or individual rights across different Google platforms. “The complaints cover a variety of categories. Some may allege infringement of intellectual property rights, while others allege a violation of local laws that prohibit content types on the grounds as defamatory,” Google said in a statement.
“In addition to reports from our users, we invest heavily in fighting harmful content online and use technology to detect and remove it from our platforms,” it said. indicated in the monthly compliance report.
“We invest heavily in fighting harmful content online and use technology to detect and remove that content from our platforms. This includes the use of automated detection processes. work for some of our products to prevent the dissemination of harmful content, such as child sexual abuse material and violent extremist content,” Google said.
According to the law Information Technology (Digital Media Ethics and Intermediaries), in 2021 (IT Code), Google, along with other social media platforms, has a duty to publish a monthly transparency report with details of complaints received from users in India and actions taken, as well as removal actions taken as a result of automatic detection.
(with agent input)
What do you complain about the most?
Most of the complaints Google receives from Indian users are related to copyright infringement (35,341), while other categories include trademarks, court orders, objectionable pornography, fraud and other categories.
During the same period, the tech giant received 37,173 complaints from individual users through designated mechanisms in the country, regarding third-party content that allegedly violated the law. local or individual rights across different Google platforms. “The complaints cover a variety of categories. Some may allege infringement of intellectual property rights, while others allege a violation of local laws that prohibit content types on the grounds as defamatory,” Google said in a statement.
“In addition to reports from our users, we invest heavily in fighting harmful content online and use technology to detect and remove it from our platforms,” it said. indicated in the monthly compliance report.
“We invest heavily in fighting harmful content online and use technology to detect and remove that content from our platforms. This includes the use of automated detection processes. work for some of our products to prevent the dissemination of harmful content, such as child sexual abuse material and violent extremist content,” Google said.
According to the law Information Technology (Digital Media Ethics and Intermediaries), in 2021 (IT Code), Google, along with other social media platforms, has a duty to publish a monthly transparency report with details of complaints received from users in India and actions taken, as well as removal actions taken as a result of automatic detection.
(with agent input)
